Q. How do I see the results of my searches?
A. The "Manage your searches" page is your starting point. Here you can see a list of all of the searches you have in the Airline People system. Each will have five tabs showing the number of candidates who meet your criteria. You can click on any active tab to see a list of candidates.
Q. What if my search finds too many, or too few, candidates?
A. Then you have the option to click on the "Amend/Delete" link alongside the search name and change the criteria for your search. When you do this, our system will automatically match your new requirements with the database and update the list under your "unreviewed" tab. It takes a few moments to do this, so you will probably need to refresh your browser window to see the results.
Q. Who will be listed under the "unreviewed" tab?
A. When candidates are first matched up against your criteria they are added to the "unreviewed" tab, so this is where you will find new candidates. They will remain here unless you choose to move them to another tab by making a decision about each and pressing the "Update Lists" button. If you update your search so that candidates no longer meet your criteria then they are removed from the "unreviewed" tab.
Q. How do I sort out the candidates?
A. The "unsuitable" tab is fairly self-explanatory, and you can move all candidates who you do not wish to consider into this. The "suitable" tab is a good place to store candidates for consideration later. Once you have moved candidates out of the "unreviewed" tab then they remain in your search even if you change the search criteria.
Q. How do I move candidates from tab to tab?
A. When you have made your choice for each candidate then be sure to press the "Update Lists" button. If you overlook this then your choices will not be lost, but the candidates will not be moved to the correct tab list.
Q. How do I make contact with candidates?
A. You can contact candidates directly by moving them to the "selected" tab. When you view the listing under this tab you will see that you are given the option to preview and adjust the message which will be sent to all the candidates, before sending the message itself.
If you change your mind and do not wish to contact some of the candidates in the "selected" list, then simply transfer them back to "suitable" or "unsuitable" before sending your message.
Q. What happens after I have sent a message to candidates?
A. Our system will have sent an email to each one in your "selected" list, marked them with the date of the email and moved them into the "contacted" tab. You can click on this tab to see all of the candidates to whom you have sent email. It takes a few moments to do this, so you may need to refresh your browser window to see the results.
Candidates are invited to respond directly to you, but if you do not hear from them after a reasonable time then you can move them back into the "selected" tab and send a followup email. Bear in mind that they may not have replied if they already work for you!
When candidates respond you may wish to move them from the "contacted" tab to the "unsuitable" or "suitable" tabs, or not. You can choose how to use Airline People to best fit in with your standard recruitment system.
Q. What happens when my search is over?
When you have completed the recruitment process for a particular vacancy you can click on the "Amend/Delete" link and delete the search completely, if you wish.
However, we do not recommend that you do this unless you know that you will not need to search again for the same vacancy criteria in the coming year. Instead, you can simply click on the "Amend/Delete" link and make your search 'dormant'. This means that the search will remain on our system, but you will not receive our daily email updates about new candidates. Candidates will remain listed under the tabs for future reference, unless their CVs are deleted or become outdated, saving you from sorting through them on a future occasion.